IR

Isatou Roberts

Highlights

Experienced caseworker with a strong background in providing culturally sensitive support to migrants, refugees, and asylum seekers. Skilled in conducting l assessments and developing individualized service plans to address client needs. Adept at collaborating within multidisciplinary teams for successful resettlement and transition planning. Proven ability to navigate cultural differences and immigration procedures, with recognized problem-solving, communication, and organizational skills. 

Video Introduction

Education

M

community college class

bronx
2025

Work & Experience

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Services Case Manager

Jewish Board Family

Current Job (1 year 8 months of experience)

2024 - Present
Provide individual counseling for assigned residents (at least twice a month) and be available to all program clients.Enter service notes, ILP, annual assessments update Medicaid, Medicare and Managed Care/Provider information in Net Smart. Responsible for assessment, service planning and provision of services for assigned caseload,Provide resources and referrals to clients as appropriate Covenant House Transitional Housing Resid
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Housing Residential Advisor

Covenant House Transitional

8 months of experience

2023 - 2024
Energetic, creative, and diligent member of a team that includes case managers and a cadre of specialty staff including employment/education specialists, housing specialists, youth development staff, and credentialed mental health staff.Directly engages, supervises, and supports youth residing at the residence.Monitor program and client activities to ensure a safe and secure environment.